![]() The reply to email is my own address instead of the email address in the “Email” field" which I’ve setup in preferences. It sends an email, but doesn’t follow any of the setttings. I also have a Formsnap page on my business website as a general contact form. I have quit RW and restarted it and it still won’t preview the page. They created the mailbox and voila ~ all of the emails began flowing into the scheduler’s mailboxes again.Screen Shot at 6.35.15 AM 1496×316 31.4 KB We figured it out when networking realized that the email address I was using didn’t exist - and Microsoft was scoring the in-bound emails as spam which caused our firewall to detain them. The email address I was using (something like was suddenly being blocked by our firewall, so our schedulers were not receiving the requests (our firewall should not have been blocking anything originating from ). I couldn’t figure it out - nothing on my end had changed. I found out the hard way when dozens of complaints starting rolling in quite a while back. If it does not, then the message goes into the spam folder. From a technical standpoint, it doesn’t have to if one is using PHP mail, and the provider isn’t authenticating…as long as the domain matches, the email will still be sent.īUT - Microsoft Exchange / Outlook 365 (and, I presume others) absolutely ping the sender’s system before delivering the piece of email to determine if the email account actually exists. ![]() They state that it’s important that the domains match, but (to the best of my knowledge), they don’t explicitly state that the email address itself must exist. I’ve never seen this mentioned in any of the documentation I’ve read, including MachForm’s. One thing I learned from our networking group was that it is imperative that the email address used to push the forms actually exists. There will likely be emails that go missing or don’t get sent. On the previous form I used I’d always get clients submitting it, then sending me amendments a few hours later. You can edit this form for 24hrs after submission, after which time no changes will be possible, the edits will be committed and you will be charged.” etc. So this means I get to add a completion message along the lines of “thanks for your updates.
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